Important: By registering on or using the 5j818 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please do not use 5j818.
01 Introduction
5j818 ("5j818," "we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who use the 5j818 online gaming platform at 5j818.net and any associated services (collectively, the "Platform"). This Privacy Policy describes how 5j818 collects, uses, stores, shares, and protects your personal information in connection with your use of the Platform.
This Privacy Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Republic of the Philippines ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC"). It applies to all personal data collected from players, prospective players, and visitors to the 5j818 platform, regardless of the device or method used to access it.
This Privacy Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, which together govern your relationship with 5j818.
02 Personal Data We Collect
5j818 collects the following categories of personal data from players and platform visitors:
Identity and Contact Data:
- Full legal name, date of birth, and gender
- Residential address (including city, province, and postal code)
- Email address and mobile phone number
- Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys ID, driver's licence) submitted for KYC verification
Account and Financial Data:
- 5j818 username and account credentials (passwords are stored in hashed form and are never accessible in plain text)
- Deposit and withdrawal history, transaction amounts, and payment method details (e.g., GCash mobile number, Maya account reference, bank account name and number for bank transfer purposes)
- Account balance and bonus history
Gaming and Behavioural Data:
- Game history, wager amounts, win/loss records, and session duration on 5j818
- Responsible gaming settings and self-exclusion status
- Customer support interactions, including chat transcripts and email correspondence
Technical Data:
- IP address, device type, operating system, and browser type
- Cookies and similar tracking technologies (see Section 7)
- Login timestamps and session activity logs
Sensitive Personal Information: Government-issued ID documents submitted for KYC verification are classified as sensitive personal information under the DPA. 5j818 applies heightened security measures to the storage and processing of such documents and limits access to authorised compliance personnel only.
03 How We Collect Your Data
5j818 collects personal data through the following means:
- Direct collection: Information you provide when registering a 5j818 account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
- Automated collection: Technical data collected automatically when you access the 5j818 platform, including through cookies, web beacons, log files, and similar tracking technologies embedded in the platform.
- Third-party sources: Identity verification data received from KYC and anti-money laundering service providers engaged by 5j818 to verify the accuracy of information you have provided. 5j818 may also receive data from payment processors such as GCash and Maya in connection with deposit and withdrawal transactions.
- Publicly available sources: In limited circumstances, 5j818 may verify information against publicly available records, including government databases, where permitted by applicable Philippine law.
5j818 will always inform you at the point of collection what personal data is being collected and for what purpose, to the extent required by the DPA.
04 How We Use Your Personal Data
5j818 uses the personal data it collects for the following purposes:
- Account management: To create, maintain, and administer your 5j818 player account, including verifying your identity and eligibility to use the Platform.
- Service delivery: To provide you with access to 5j818 games, process your deposits and withdrawals, and deliver customer support services.
- KYC and regulatory compliance: To fulfil our obligations under PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and the DPA, including verifying your age (21+), identity, and the source of your funds where required.
- Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, unauthorised account access, money laundering, and other illegal or prohibited activities on the 5j818 platform.
- Responsible gaming: To monitor gaming activity for signs of problem gambling, enforce self-exclusion requests, and provide responsible gaming tools and interventions where appropriate.
- Communications: To send you transactional notifications (e.g., deposit confirmations, withdrawal updates, security alerts) and, where you have opted in, promotional communications about 5j818 offers and new games.
- Platform improvement: To analyse usage patterns, conduct research, and improve the features, performance, and user experience of the 5j818 platform.
- Legal proceedings: To establish, exercise, or defend legal claims involving 5j818 or its players.
Marketing Communications: 5j818 will only send you promotional emails or SMS messages if you have explicitly opted in to receive them during registration or through your account settings. You may withdraw your consent to marketing communications at any time by updating your notification preferences in your 5j818 account or by contacting our support team.
05 Legal Basis for Processing
5j818 processes your personal data on the following legal bases as recognised under the Data Privacy Act of 2012:
- Contractual necessity: Processing that is necessary to perform our obligations under the Terms & Conditions you have agreed to, including account management, payment processing, and game delivery.
- Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, AMLA obligations, and NPC directives.
- Legitimate interests: Processing carried out in pursuit of 5j818's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and freedoms as a data subject.
- Consent: Processing based on your freely given, specific, informed, and unambiguous consent, including the sending of marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
06 Data Sharing and Disclosure
5j818 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:
- Payment processors: GCash, Maya, and Philippine banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) receive the minimum personal and financial data necessary to process your deposits and withdrawals.
- KYC and AML service providers: Third-party identity verification and anti-money laundering screening providers engaged by 5j818 to fulfil our regulatory compliance obligations.
- Game content providers: Software providers whose games are available on the 5j818 platform may receive limited technical data (such as player session tokens) necessary to deliver game content. These providers do not receive your full identity or financial data.
- IT and infrastructure providers: Cloud hosting, cybersecurity, and platform maintenance providers who process data on 5j818's behalf under strict data processing agreements.
- Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where disclosure is required by law, court order, or regulatory directive.
- Professional advisers: Legal counsel, auditors, and accountants engaged by 5j818, subject to professional confidentiality obligations.
All third-party service providers engaged by 5j818 are required to process your personal data only for the specific purposes for which it was shared and to maintain security standards consistent with those applied by 5j818.
Cross-Border Data Transfers: Some of 5j818's third-party service providers may be located outside the Philippines. Where personal data is transferred internationally, 5j818 ensures that appropriate safeguards are in place in accordance with NPC guidelines, including contractual data protection clauses that provide an equivalent level of protection to that afforded under the DPA.
07 Cookies and Tracking Technologies
5j818 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files placed on your device when you visit 5j818. The following types of cookies are used:
- Strictly necessary cookies: Essential for the Platform to function correctly, including maintaining your login session, remembering your language preference, and enabling secure transactions. These cookies cannot be disabled without affecting core platform functionality.
- Performance and analytics cookies: Used to collect anonymised data about how players use 5j818, including which pages are visited most frequently and how players navigate the Platform. This data helps 5j818 identify areas for improvement.
- Functional cookies: Used to remember your preferences and personalise your experience on 5j818, such as your preferred game categories or responsible gaming settings.
- Marketing cookies: Used, with your consent, to deliver relevant promotional content about 5j818 offers. These cookies track your interactions with 5j818 promotional materials.
You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 5j818 platform. For strictly necessary cookies, no consent is required as they are essential to the operation of the Platform.
08 Data Retention
5j818 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
- Account data: Retained for the duration of your active 5j818 account and for a minimum of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and AMLA obligations.
- KYC and identity verification documents: Retained for a minimum of five (5) years from the date of submission or account closure, whichever is later, as required by AMLA and PAGCOR regulations.
- Transaction records: Retained for a minimum of five (5) years from the date of each transaction, in accordance with AMLA record-keeping requirements.
- Customer support records: Retained for three (3) years from the date of the last interaction, unless a longer retention period is required in connection with an ongoing dispute or legal proceeding.
- Marketing consent records: Retained for as long as you remain opted in to marketing communications, plus three (3) years following withdrawal of consent, to demonstrate compliance with consent requirements.
- Technical and log data: Retained for up to twelve (12) months from the date of collection, unless required for longer in connection with a security investigation or legal proceeding.
Upon expiry of the applicable retention period, 5j818 will securely delete or anonymise your personal data in accordance with NPC guidelines.
09 Data Security
5j818 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
- Encryption: All data transmitted between your device and the 5j818 platform is encrypted using Transport Layer Security (TLS). Sensitive data at rest, including payment information and identity documents, is encrypted using AES-256 or equivalent standards.
- Access controls: Access to personal data is restricted to authorised 5j818 personnel and third-party processors on a strict need-to-know basis. All access is logged and subject to regular review.
- Password security: Player passwords are stored using industry-standard one-way hashing algorithms. 5j818 never stores or transmits passwords in plain text.
- Two-factor authentication: 5j818 offers two-factor authentication (2FA) to all players as an additional layer of account security.
- Penetration testing and vulnerability management: 5j818 conducts regular security assessments, including penetration testing and vulnerability scanning, to identify and remediate security weaknesses in the Platform.
- Incident response: 5j818 maintains a data breach response plan. In the event of a personal data breach that is likely to result in harm to affected players, 5j818 will notify the NPC and affected individuals within the timeframes prescribed by the DPA.
While 5j818 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your 5j818 login credentials and for notifying us immediately if you suspect unauthorised access to your account.
10 Your Rights as a Data Subject
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 5j818:
- Right to be informed: The right to be informed of how your personal data is being collected and processed, as set out in this Privacy Policy.
- Right of access: The right to request a copy of the personal data that 5j818 holds about you, along with information about how it is being processed.
- Right to rectification: The right to request correction of any inaccurate or incomplete personal data held by 5j818. You may update most of your account information directly through your 5j818 account settings.
- Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 5j818's legal retention obligations under PAGCOR and AMLA regulations.
- Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on 5j818's legitimate interests.
- Right to data portability: The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
- Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe that 5j818 has violated your rights under the DPA.
To exercise any of the above rights, please contact our Data Protection Officer at the details provided in Section 14. 5j818 will respond to all verified data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.
Identity Verification: To protect your privacy and prevent unauthorised access to your data, 5j818 may require you to verify your identity before processing a data subject request. This is to ensure that personal data is only disclosed to the individual to whom it belongs.
11 Children's Privacy and Age Restrictions
The 5j818 platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing online gaming in the Philippines. 5j818 does not knowingly collect personal data from individuals under the age of 21.
If 5j818 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any winnings or balances associated with an underage account will be forfeited in accordance with our Terms & Conditions and PAGCOR guidelines.
If you are a parent or guardian and believe that your child has registered on 5j818, please contact our support team immediately at [email protected] so that we can take prompt action.
Gambling is addictive. Know when to stop. If you are concerned about underage gambling or problem gambling, please visit our Responsible Gaming page for support resources available in the Philippines.
12 Third-Party Links and Services
The 5j818 platform may contain references to third-party services, such as payment providers and game software suppliers, whose own privacy policies govern the processing of any personal data you provide directly to them. 5j818 is not responsible for the privacy practices of third-party services and encourages you to review their privacy policies before providing any personal data.
5j818 does not include external links to third-party websites on the Platform beyond those necessary to facilitate payment transactions and game delivery. Any data you provide directly to a third-party payment provider such as GCash or Maya is governed by that provider's own privacy policy and terms of service.
13 Updates to This Privacy Policy
5j818 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. When material changes are made, 5j818 will notify registered players by email to the address on file and by displaying a prominent notice on the Platform prior to the changes taking effect.
The effective date of the current version of this Privacy Policy is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed of how 5j818 protects your personal data. Your continued use of the 5j818 platform following the effective date of any update constitutes your acknowledgement of the revised Privacy Policy.
If you have any concerns about changes to this Privacy Policy, please contact our Data Protection Officer using the details in Section 14 below.
14 Contact Us & Data Protection Officer
5j818 has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular No. 16-01. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 5j818, please contact our DPO:
- Data Protection Officer, 5j818
- Email: [email protected]
- General Support: [email protected]
- Response Time: Within 15 business days of receipt of your request
- Languages: English and Filipino
If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines:
- National Privacy Commission (NPC)
- Website: privacy.gov.ph
Acknowledgement: By using 5j818, you confirm that you have read and understood this Privacy Policy. This Privacy Policy was last updated on 1 January 2026 and supersedes all previous versions.
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